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Frequently Asked Questions
Frequently Asked Questions
It's Bluebird Services' goal to provide the absolute best customer service and answer any questions you may have. Below are just a few of the most common questions we receive.
It's Bluebird Services' goal to provide the absolute best customer service and answer any questions you may have. Below are just a few of the most common questions we receive.
Are you currently hiring?
Are you currently hiring?
At this present moment, there are no open positions. Please check back as things always change in the future!
Do you have a loyalty program?
Do you have a loyalty program?
Absolutely! To find out more information or to become a Bluebird Services Loyalty Member, please read more here.
Is there a deposit?
Is there a deposit?
As with many services, there is a nonrefundable deposit fee of 25% upfront for recurring customers while a 50% deposit is required for all new customers. Your deposit will go towards your cleaning fee. Please read more on our cancelation policy here.
I need to reschedule/cancel, what do I do?
I need to reschedule/cancel, what do I do?
Contact us no less than 72 hours ahead of time and we can reschedule or cancel your appointment! Please note, your deposit is nonrefundable. (For more, please read our cancelation policy here.)
Contact us no less than 72 hours ahead of time and we can reschedule or cancel your appointment! Please note, your deposit is nonrefundable. (For more, please read our cancelation policy here.)
What if an item breaks during cleaning?
What if an item breaks during cleaning?
We take absolute pride in ensuring nothing is damaged during any services that you may have requested. However, mistakes can happen which is why we will inform you of any damages that may incur and discuss a way to cover any items that may be damaged.
Will you take photos of my property? I like to stay private.
Will you take photos of my property? I like to stay private.
If you wish to keep any images or videos made of your property private, please let us know! We do take before and after images and/or videos for your and Bluebird Services' protection as well as to let others see what they can experience with our services.
I would like to add a service to my cleaning.
I would like to add a service to my cleaning.
Contact us 48 hours ahead of time and speak with one of our representatives, we will try our best to accommodate.
Contact us 48 hours ahead of time and speak with one of our representatives, we will try our best to accommodate.
I need to add an extra room, car, etc.
I need to add an extra room, car, etc.
Just contact us 48 hours ahead of time and speak with one of our representatives, we will try our best to accommodate.
Just contact us 48 hours ahead of time and speak with one of our representatives, we will try our best to accommodate.
I'm a tipper, especially for small-businesses and great services!
I'm a tipper, especially for small-businesses and great services!
If you're happy with your experience and feel that you didn't pay enough, a tip is a great way to show your appreciation (tips are NOT required). If you would like to leave a tip, please speak with your cleaner at the time of cleaning/inspection.
How do I refer a friend or family member?
How do I refer a friend or family member?
Word-of-mouth is, by far, the best advertisement that goes back to the days of old. If you're satisfied with your experience and would like to refer a friend or family member, simply have them contact us here. Referrals will receive a $10 discount on their next service!!
Word-of-mouth is, by far, the best advertisement that goes back to the days of old. If you're satisfied with your experience and would like to refer a friend or family member, simply have them contact us here. Referrals will receive a $10 discount on their next service!!
What if I'm not satisfied with the service(s)?
What if I'm not satisfied with the service(s)?
If you're not completely satisfied with any service(s) you received, please let us know immediately! We will do what we can to make it right; we will do what must be done to make sure you are satisfied!
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